Accidents Happen…Know What to Do

Knowing what to do if you are involved in an accident can save lives and also make the claims process easier.

1. Stop your car and find out if anyone is injured.

2. Call the police or highway patrol. Tell them how many people were hurt and the types of injuries. The police will notify the nearest medical unit.

3. Cover injured people with a blanket to keep them warm.

4. Try to protect the accident scene. Take reasonable steps to protect your car from further damage, such as setting up flares, getting the car off the road and calling a tow truck.

5. Ask the investigating officer where you can obtain a copy of the police report. You will probably need it when you submit your claim to your insurance company.

6. If necessary, have the car towed to a repair shop. But remember, your insurance company probably will want to have an adjuster inspect it and appraise the damage before you order repair work done.

7. Make notes. Keep a pad and pencil in your glove compartment. Write down:

  • names and addresses of all drivers and passengers involved in the accident
  • license plate numbers
  • make and model of each car
  • driver's license numbers
  • insurance policy information
  • names and addresses of witnesses
  • names and badge numbers of police officers or other emergency personnel


8. It is always a great idea to take pictures of the property damage with your camera or cell phone camera.

If you run into an unattended vehicle or object, try to find the owner. If you can't, leave a note containing your name, address and phone number. Record the details of the accident.

 

Accidents happen—even to the most careful drivers. Knowing what to do after an accident will help you to remain calm and in control. It may even make the experience a little less frightening. Take a moment to print this document and keep it in your glove compartment, so that it is handy and easy to get to if you’re ever involved in an accident.